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Welcome to the first steps in becoming a successful American Standard Dealer.
We have compiled several resources that we believe will help you on your journey towards placing your first orders with us. We want to start by sharing with you our Why American Standard story and some common ways to reach out to our various teams. Click the first section below to get started.
Welcome - Who We Are (Click Here to Expand)
Why American Standard
We’ve been committed to innovation and home comfort since the 1880s. Our customers have come to know us as a caring, dependable company. From our products to our dealers, you’ll experience a higher standard.
Our HVAC systems are tested for durability and efficiency, so you can enjoy comfortable air for many years. Our dealers are ready to partner with you to answer your questions and match the best HVAC system for your home.
We have many team members and departments here at American Standard that can help you at any Stage of your American Standard Dealer journey.
Below are a few of the key phone numbers you should be aware of (Have your Account Number ready):
- Dealer Order Management: 1-844-634-5353 - Placing/Modifying/Tracking Orders/Returns
- American Standard Credit: 1-800-241-8507 - Contact a Credit Rep regarding your billing account.
- Digital Tools Support: 1-800-430-5284 - ASDealernet and Source Portal Support
- Tech Support: Call local Office
- Quote/Credit Request: Call local Office/Inside Sales Team
Be sure to get with your Account Manager to get a local region sales office contact list.
American Standard FAQ is your quick reference guide to information regarding being an American Standard Dealer.
Processes & Systems (Click Here to Expand)
On ASDealerNet.com you can access Ordering, Training, Product Information and much more all from one place. Talk to your Account Manager to find out more information.
Source is our E-Commerce Platform - this guide will help you navigate the site and get you up to speed on placing your first Online order with us.
Price books are given to all of our dealer partners to provide you with system matchups and everyday Residential equipment pricing.
Warranty Registration
The attached guide will provide all the information you need at your finger tips to support your customers through the warranty registration process for their new American Standard equipment. Below are some topics that will be covered.
- Types of Warranties
- How to Register
- Claims Process
- Non-Trane Equipment (Mitsubishi/RunTru)
Product (Click here to Expand)
A higher standard for HVAC
Multiple Top Homeowner Satisfaction Awards*
American Standard Heating and Air Conditioning prides ourselves on the higher standard we deliver to homeowners. By making durable and reliable HVAC systems that fulfill your temperature needs, while also maximizing your comfort, we’ve earned multiple Top Homeowner Satisfaction Awards. But the best part? We’re just getting started.
Explore and Learn more about our Premium Brand.
Fundamentals (Click here to Expand)
We know learning a new language can be difficult. We speak American Standard around here and this guide will help you with all of the various acronyms that we use in the course of doing business with you.
Check out the below nomenclature guides for American Standard and Mitsubishi American Standard Products. These are breakdowns of our model numbers and what each character represents. We store a lot of important details in our model numbers including tonnage, voltage, phase, etc.
Looking for more than just our nomenclature? Check out the full digital American Standard product catalog.
Programs (Click here to Expand)
Pricing Tier Program
We have a Pricing Tier Program that allows you to qualify for discounts off of everyday pricing based on volume purchases of equipment from your Sales Office. The below guide cover the details of this program.
Marketing (Click here to Expand)
The Local Marketing Group (“LMG”) program is intended to generate brand enhancement, lead generation and training initiatives for Trane and our local dealer group. Together, Trane, its dealers and local distribution allocate funds from the sale of specific equipment for local market advertising, individual dealer lead generation and training intended to drive sales of Trane equipment. All dealers are charged 2.5% fee of residential equipment to help meet these goals.
American Standard Supply (Click here to Expand)
At American Standard Supply, we provide HVAC service professionals with solutions to help them better serve their customers. It is our aim to provide a seamless experience —enabling you – our customers to be more effective, profitable and knowledgeable. We are equipped to help you answer the tough questions about your projects, and we look forward to helping you find the right solution!
So, here us out... the below says TRANE SUPPLY - but we are one big family here at Trane Technologies and Trane is our Sister Brand! --- See below for your American Standard Supply needs at Tranesupply.com!