Welcome to the first steps in becoming a successful Trane Dealer.
We have compiled several resources that we believe will help you on your journey towards placing your first orders with us. We want to start by sharing with you our Why Trane story and some common ways to reach out to our various teams. Click the first section below to get started.
Welcome - Who We Are (Click Here to Expand)
Over a hundred years ago, Reuben and James Trane made the decision to stand out from the crowd by building a comfort system like no other. They established a legacy of unmatched reliability, unparalleled innovation, and uncompromising quality that still stands today.
Reliability: At our testing facility, our engineers brutalize our products in an unrelenting effort to find a breaking point. And that’s all part of our mission: doubling down on the kind of extreme testing that’s made us known as the most reliable brand among consumers,* hands down.
Innovation: Trane is ahead of the industry in innovation. So as a dealer, that’s a selling point you simply can’t overlook. From our invention of the variable speed residential market (yes, it was our idea) to service diagnostics, and our philosophy of continuous improvement, Trane products are among the most technologically advanced in the market.
Download the attached guide to learn more about Why Trane for you and your customers!
We have many team members and departments here at Trane that can help you at any Stage of your Trane Dealer journey.
Below are a few of the key phone numbers you should be aware of (Have your Account Number ready):
Trane FAQ is your quick reference guide to information regarding being a Trane Dealer
Processes & Systems (Click Here to Expand)
On Comfortsite.com you can access Ordering, Training, Product Information and much more all from one place. Talk to your Account Manager to find out more information.
Source is our E-Commerce Platform - this guide will help you navigate the site and get you up to speed on placing your first Online order with us.
Price books are given to all of our dealer partners to provide you with system matchups and everyday Residential equipment pricing.
The attached guide will provide all the information you need at your finger tips to support your customers through the warranty registration process for their new Trane equipment. Below are some topics that will be covered.
Product (Click Here to Expand)
For decades, Trane has been satisfying homeowners with unique home comfort systems thanks to our dedication to quality, innovation and reliability. But, we’re more than the products we make. We’re the people who make our mission to create novel, high quality systems possible — people like you. We’re one team, one Trane.
With a history of building better for over 100 years, Trane is well versed in the dealer experience. As a Trane dealer, you’re backed by products that are built to last and tested to prove it, plus dealer programs that provide industry-leading support when you need it.
Explore and Learn more about our Premium Brand.
Fundamentals (Click Here to Expand)
We know learning a new language can be difficult. We speak Trane around here and this guide will help you with all of the various acronyms that we use in the course of doing business with you.
Check out the below nomenclature guides for Trane and Mitsubishi Trane Products. These are breakdowns of our model numbers and what each character represents. We store a lot of important details in our model numbers including tonnage, voltage, phase, etc.
Looking for more than just our nomenclature? Check out the full digital Trane product catalog.
Programs (Click Here to Expand)
We have a Pricing Tier Program that allows you to qualify for discounts off of everyday pricing based on volume purchases of equipment from your Sales Office. The below guide cover the details of this program.
Marketing (Click Here to Expand)
The Local Marketing Group (“LMG”) program is intended to generate brand enhancement, lead generation and training initiatives for Trane and our local dealer group. Together, Trane, its dealers and local distribution allocate funds from the sale of specific equipment for local market advertising, individual dealer lead generation and training intended to drive sales of Trane equipment. All dealers are charged 2.5% fee of residential equipment to help meet these goals.
Trane Supply
At Trane Supply, we provide HVAC service professionals with solutions to help them better serve their customers. It is our aim to provide a seamless experience —enabling you – our customers to be more effective, profitable and knowledgeable. We are equipped to help you answer the tough questions about your projects, and we look forward to helping you find the right solution!
