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Online Reputation Management & Customer Interaction
by: Podium
From acquisition to retention, Podium helps you to interact with your customers more seamlessly and generate Google reviews more effectively. Their single platform centralizes messaging from multiple channels, so that separate interactions become an ongoing conversation, and your business can quickly become a saved contact they can text/video chat. Podium products include review management, webchat, automated lead interaction, team chat, video chat, payment processing and more.
For more support, contact: AmericanStandard@podium.com
Dealer Testimonials
“
We were looking for that easy button and that's what Podium did for us!
Benjamin Hubbert
Owner of Champion AC
Podium Products
Want to Learn more? --- Click on the below videos!
Provides Dealers with the ability to send review invitations for Google, Facebook, BBB, or any other reviews site that they would like (excluding Yelp). Click the video to learn more.
Campaigns allows dealers to send out promotional messages to their customers. The Pro version allows those messages to include multimedia like pictures and GIFs to make a more polished promotion. Click the video to learn more.
This is a chat bubble that will be installed on a dealer's website that allows customers to start a text conversation immediately by entering their name, mobile number, and a message. Click the video to learn more.
Payments allows Dealers to collect payment from customers via Text-to-pay ( credit card fee of 2.6% +.30 for each transaction). They also have card readers that can be used in the field ( credit card fee 2,2% +.15 for each transaction.) Bank transfers are also available with a max fee of $5 no matter how large the transaction. Click the video to learn more.