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Online Reputation Management & Customer Interaction
by: Podium
1 CC Benefit: American Standard will provide a 1-year license** for Podium’s Select Plan* for unlimited users at the dealership (~$4,800 value) for 1 CC benefit. Select Plan includes the following features: Reviews, Feedback, Inbox, and Payments. Podium Select Plan includes one dealer location (additional fees apply for additional locations).
Or
2 CC benefits: American Standard will provide a 1-year license** for Podium’s Advantage plan for unlimited users at the dealership (~$9,800 value) for. Advantage Plan includes the following features: Reviews, Feedback, Inbox Pro, Payments, Webchat Pro, SMS Campaigns (500 subscribers), and Video. Podium Advantage Plan includes up to 7 dealer locations.
*Dealer will be required to select this option if their Google rating is below 4.6 as of October 15, 2021
About Podium
From acquisition to retention, Podium helps you to interact with your customers more seamlessly and generate Google reviews more effectively. Their single platform centralizes messaging from multiple channels, so that separate interactions become an ongoing conversation, and your business can quickly become a saved contact they can text/video chat. Podium products include review management, webchat, automated lead interaction, team chat, video chat, payment processing and more.
- Dealer chooses the Podium benefit during enrollment
- Podium reaches out to dealer with link to sign up
- Podium will discuss everything included in the 1 year license and how to get started
- Dealer signs their 1 year agreement with Podium
- Podium will conduct onboarding
For more support, contact: AmericanStandard@podium.com